Refund policy

Every Jewelry Thing necklace is personalised and made to order, so we cannot accept returns or refunds for a change of mind.

Faulty or incorrect orders. If your necklace arrives faulty, damaged or different from what you ordered, contact us within 7 days of delivery with your order number and a photo. We will replace it for free.

Changes and cancellations. Please contact us as soon as possible. Once production has started, we may not be able to change or cancel your order.

Contact: jewelrythings.ar@gmail.com